1. What kind of products does AB Designs sell?

AB Designs specializes in selling unique and high-quality products that add style and functionality to your everyday life. Our product range includes items like the Be Kind Coaster and the Flowers Sticker.

2. Do you accept returns?

No, we currently have a strict NO RETURN policy. As a small business with limited inventory, we are unable to accept returns. Please ensure that you carefully review your order before placing it.

3. What should I do if I receive a defective or damaged item?

If you receive a defective, damaged, or incorrect item, please contact us immediately within 5 days of delivery. You can reach us at alannabraxton.designs.co@gmail.com with a description and pictures of the issue. We will evaluate the situation and make it right.

4. What if my order is lost during shipping?

If your order is lost during shipping, please contact your local shipping carrier (UPS, USPS, FedEx, etc.) for assistance in locating your package. Unfortunately, once we have shipped your order, we are unable to help with lost packages.

5. Can I change the shipping address for my order?

If your order requires a new shipping address or if it was returned to us due to an incorrect address, you will be refunded the full amount, minus the cost of shipping, handling, and service fees. The refund will be issued in the form of an AB Designs E-Gift Card.

6. How long does it take to process and ship an order?

Once your order is placed, it takes 1-3 business days for us to process and make your order. After that, the shipping time will depend on your selected shipping method. Typically, shipping times are estimated to be 3-5 or 7-10 business days.

7. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on the website of the shipping carrier.

8. Do you offer international shipping?

Yes, we offer international shipping to select countries. Please note that international shipping may have additional fees and longer delivery times. The exact shipping cost and estimated delivery time will be calculated at checkout based on your location.

9. How can I contact AB Designs for further assistance?

If you have any further questions or need assistance, you can contact us via email at alannabraxton.designs.co@gmail.com. We strive to respond to all inquiries within 24-48 hours.

10. Can I cancel my order?

Unfortunately, we are unable to cancel orders once they have been placed. Please ensure you review your order carefully before completing the purchase.